ココクル

Get information for if the time comes

Make sure you have ways to get information and check safety of loved ones

Make sure that you have several ways to get accurate information such as: Emergency early warning emails ("area mails") to your mobile phone or smartphone, services in which you register to receive disaster information emails, the television and radio. It is very important to register for Hyogo Emergency Net as one of those methods, and to check the ways you have to communicate with friends and family.

(1) Register on the emergency information service Hyogo Emergency Net

The "Hyogo Emergency Net" service is in place in Kobe City to quickly send out accurate information after a disaster. By registering in advance for free from your mobile phone, you can receive free emergency and evacuation information such as weather information via mail from Kobe City and Hyogo Prefecture.

Make sure to register in advance so that you can easily get information after a disaster, when it may be difficult to access the homepages of public institutions such as local governments due to the increase in traffic.

Register here

(2) Make sure you have ways to check safety of loved ones

If a disaster happens, you may not necessarily be together with your family, and not only if you are on a business trip or on holiday. Make sure you have ways to check the safety of your loved ones if a disaster happens when you are apart. There are limited ways to get in contact in disaster-struck areas. Register and learn in advance about services such as the "Disaster Emergency Message Dial (171)" which can be used from payphones, and "Emergency Message Boards" which can be used from mobile phones. During the Great East Japan Earthquake and Tsunami, internet services such as Skype and Twitter were utilised effectively. Using this kokokuru site, you can easily share your location with friends and family on sites such as Facebook. It is said that even if mobile phone lines and mobile email services are overloaded, it is comparatively easy to connect to the internet. Choose the right service for you and be prepared for an earthquake.

Disaster Emergency Message Dial (171)

A message recording/replay service for use during disasters. Use the service by dialling 171 and following the recorded instructions. The instructions are in Japanese, so please see the following link for details of how to use the service.
https://www.ntt-east.co.jp/en/saigai/voice171/
The service can be used from public phones and mobile phones, but messages can only be recorded from landlines in the affected area. Please be aware that if your area has not been designated as part of the affected area, you cannot use the service.

Emergency Message Boards

An emergency service where you can confirm your own safety from your mobile phone or smartphone if an earthquake over "6 Lower" on the Seismic Intensity Scale happens. If you register who your friends and family are in advance, the system can automatically send your safety information to them. The Emergency Message Boards can be used with any carrier, but how to register and use them differs by carrier, so please make sure to check in advance.

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